Got a Question?
Here are some common questions and answers
We deliver within a 5 km radius from the Melbourne CBD. Anything outside of the following suburbs will incur a $50 delivery fee.
Suburb List Melbourne, East Melbourne, West Melbourne,World Trade Centre, Southbank, Docklands, University Of Melbourne, Flemington, Kensington, Royal Melbourne Hospital, North Melbourne, Melbourne University, Parkville, Carlton, Carlton South, Carlton North, Princes Hill, Fitzroy, Collingwood, Collingwood North, Abbotsford, Clifton Hill,Fitzroy North, Burnley, Burnley North, Cremorne, Richmond, Richmond East, Richmond North, Richmond South, Hawthorn North, Hawthorn West, Hawthorn East,South Yarra, Hawksburn, Armadale North, Prahran, South Melbourne, Albert Park, Middle Park, Garden City
Most of our products are priced per item, we do have packages though that are priced per person. The product images may show multiples but as stated they are priced per item.
Once we process your catering order it is booked in for your delivery date and time. Our system will send you an invoice 10 minutes after the delivery time. This allows you to make updates to your catering order easily leading up to the event.
You will be able to make payment to your invoice by Credit Card or EFT up to 14 days after delivery.
Yes. We have a section on our menu which allows you to view Gluten Free, Vegan & Vegetarian options.
We also cater for 15% vegetarian options in all our sandwich products.
If you require any special dietaries in your order please provide all the details in the “ADD SPECIAL INSTRUCTIONS FOR YOUR ORDER” section during the checkout process.
All special dietary requests are labelled and separated for easy identification and to minimise the risk of cross contamination.
3pm the day prior to your catered event. We request that all orders for next day are provided to us via online or email before 3pm, this allows us to order any stock required to provision your order.
Maybe. 8/10 times we can complete last minute orders, this is dependant on stock and driver availability.
If you require a last minute order please call us 1300 322 240 rather than email.
We require a $80 minimum for your catering order. If you are outside of 15 kms from the Melbourne CBD then we require a $200 minimum order.
By Email. Send us an email to email@example.com and we will cancel your order. We do require cancelations prior to 3pm the day prior.
Cancelations after 3pm for the next business day delivery incur a charge of 50% of the total amount invoiced.
Not yet. We do cater for larger events above $1000 in budget over weekends. If you have an event that falls on the weekend please contact us for a quote.
We provide complimentary disposable napkins on request, please mention this when you are placing your order. All other disposable items can be arranged for an additional fee at the time of ordering.
We hope that our products arrive at the high standard that we expect. If however, your delivery does not live up to expectations, please contact us and we will do our upmost to assist you and provide a refund. If you need to cancel your order please contact us the day prior to delivery. Orders cannot be cancelled on the day of delivery.